Personally identifiable information Linspire uses personally identifiable information collected from you to: - complete transactions initiated by you (such as the sale and delivery of products and services)
- provide support services
- get in touch with you when necessary
- contact you to make sure you are satisfied with our goods and services or to find out how we can serve you better
- conduct in-depth marketing research regarding our customers and potential customers
- verify access to access-restricted services such as our CNR Service, Forums, pages used to manage your account information and various other pages around the site where you may contribute information
- track content accesses and downloads for purposes of paying royalties and licenses to third party providers, for marketing purposes, and for enforcing our policies and procedures
- offer you product upgrades; and auto-update downloaded products.
Financial information (credit card numbers, credit card expiration dates, billing address, and so forth) is used to bill you for products and services. You may, from time to time, receive information from us regarding new features, new products and services and special offers we think you'll find valuable. If you'd like to opt out of receiving future mailings from Linspire, please follow the procedure outlined in the Choice/Opt-out section below. CNR.com also may use your personally identifiable information to "pre-populate" forms that are used by the Site to facilitate transactions with us. Other types of use by us of personally identifiable information are discussed below. Service Providers We work with third parties who provide services, including but not limited to order processing and fulfillment, credit card clearance, e-commerce affiliation, data analysis and other services of an administrative nature. Personally identifiable information, including financial information, is shared with such third parties for the purpose of providing such services. Further, we may use selected reputable third parties for marketing and analysis purposes. Some of these third parties may be given access to some, or all, of the information that you provide to us and may use cookies or other tracking technologies in connection with providing their services. To the extent that we provide your personally identifiable information to such third parties, we seek to restrict their ability to use such information for their own marketing purposes; however, we cannot be responsible for the privacy policies or practices of such third parties. Sale of Our Company As a natural consequence of the development of our company, we could be sold to another company. In the event that we are acquired by another company or a significant portion of our assets is sold to another company, all of the customer information including both financial records and consumer information that we have collected may be transferred to the new company. Choice/Opt-Out We do not disclose an individual customer's personally identifiable information to third parties for third-party direct marketing purposes if we have received and processed a request from that customer not to have his or her personal information shared for this purpose. You may submit this type of opt-out request by email pr@cnr.com or to the following mailing address: Customer Service, Linspire, Inc., 5960 Cornerstone Court West, Suite 200, San Diego, CA 92121. In addition, we also allow you to decide whether you want to receive further marketing information from us. If you do not want Linspire or CNR.com to send to you announcements or special offers by email, please email us at pr@cnr.com with "Remove" in the subject line. Please allow up to two weeks for your request to be processed. You may also edit your email subscription settings in your account under the "Email subscriptions" page. Online Surveys Linspire sometimes administers online surveys in connection with the Site in which we ask you for demographic information and opinions. We do not ask you for personally identifiable information as part of a survey. We use the collected survey data on an aggregated basis to better understand the needs of all of our customers. Certain Non-Marketing Uses Linspire may send to you periodic announcements regarding status updates, service changes concerning the Site and other administrative matters. Subject to applicable law, we reserve the right to release information concerning any Site visitor where such visitor is believed to be in violation of his or her obligations to us, is partaking (or is suspected of partaking) in any illegal activity, in response to civil subpoenas and discovery requests, to protect the interests of CNR.com and Linspire, our customers or others, and as otherwise permitted or required by law. Third Party Websites Emails from CNR.com or its business partners, and the Site itself, may contain links to other Internet websites, including sites that may or may not be owned or operated by Linspire. Unless otherwise explicitly stated, we are not responsible for the privacy practices or the content of such websites, including such sites' use of any information (such as IP number, browser type or operating system) collected when email recipients or Site visitors click through links to those sites. If you visit such websites, we encourage you to become familiar with the privacy practices of the sites. How Your Information Is Stored CNR.com seeks to use reasonable security measures to help protect against the loss, misuse and alteration of personally identifiable information that is under our control. Unfortunately, no security system, or system of transmitting data over the Internet, can be guaranteed to be 100% secure. As a result of the foregoing, while we seek to protect your personally identifiable information, we cannot guarantee the security of our servers, the means by which information is transmitted between your computer and CNR.com's servers, or any information provided to us or to any third party through or in connection with the Site. You provide all such information at your own risk. How To Update Your Personal Information If you have signed up for a CNR Account, you may update your personal information, email address, Forum name, or billing information by accessing your account. You must first sign into your account in order to review and update your information. CNR.com Forums This Site may make chat rooms, forums and/or message boards available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. Please note that your default Forum name is your nick name which will be your first and last name if no nick name is specified. You may change your nickname in the "My Account" pages. Contacting Linspire If you have any questions about this Policy, the data collection and usage practices of this Site, or your dealings with this Site, or if you wish to report a violation of this Policy, please contact: Customer Service Linspire, Inc.
5960 Cornerstone Court West
Suite 200
San Diego, CA 92121 Quality Customer Experience CNR.com is committed to quality customer experience. We are constantly reviewing your feedback to improve and enhance your user experience. You can tell us what you think by contacting our
customer support department" |