This California Consumer Privacy Act Disclosure (“CCPA Disclosure”) addresses how City National Rochdale and its subsidiaries (collectively “we”, “us”, “our,” or “CNR”) collect, use, and share “Personal Information” as defined in the California Consumer Privacy Act (“CCPA”). This CCPA Disclosure supplements all other CNR privacy policies and notices applicable to CNR services and applies solely to California residents. Any capitalized terms used in this policy have the same meaning as in the CCPA unless otherwise defined.
As used in this CCPA Disclosure, Personal Information means any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal Information does not include: (i) publicly available information from government records; (ii) de-identified or aggregated consumer information; or (iii) personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA) and the Gramm-Leach-Bliley Act (GLBA).
We have collected the following categories of Personal Information from consumers within the preceding twelve (12) months:
CNR collects the Personal Information above from the following categories of sources:
CNR uses the Personal Information above for the following purposes:
CNR may also use the Personal Information referenced above for any one of the specific “business purposes” described in the CCPA:
CNR shares the Personal Information above with the following parties:
The CCPA also provides California consumers with certain additional rights regarding their Personal Information.
Right to Access
You have the right to request that we disclose the categories of Personal Information CNR has collected about you in the preceding twelve-month period. We must also provide you with a summary of the purposes for which the categories of Personal Information were collected.
Once you submit an access request, you may also separately request a portable copy of the specific pieces of Personal Information CNR has collected about you (subject to heightened verification).
We will disclose the applicable information specified above to you upon receipt of your verifiable consumer request (see “Submitting a Verifiable Consumer Request” section below).
Right to Deletion
You have the right to request that we delete any of your Personal Information subject to the various exceptions provided in the CCPA (see “Submitting a Verifiable Consumer Request” section below).
Submitting a Verifiable Consumer Request
In order to protect your information, we can only honor access or deletion requests upon receipt of a verifiable consumer request. Your request must provide information that enables us to verify your identity in order for us to respond.
You agree to respond to any reasonable requests from us for additional information to enable us to verify your identity in connection with your access or deletion requests.
You may submit a verifiable consumer request by:
Upon receiving a request, we will attempt to verify your identity and will respond within no more than forty-five days as required by the CCPA.
Once you have submitted a valid data access request, you will be issued a reference number which may then be used to submit either a deletion or specific information request (subject to heightened verification). For either of these data requests, simply email your data access reference number and the type of request to CompliancePrivacy@cnb.com.
We will not discriminate against you because you elect to exercise any of your rights under the CCPA including, but not limited to:
None of the foregoing, however, prohibits us from charging you a different price or rate, or from providing a different level or quality of goods or services to you, if that difference is reasonably related to the value provided to us by your data.