Maintaining the highest standards of transparency and client trust while handling your personal information is our promise to you
This City National Rochdale (“CNR”) Online Privacy Policy (“Privacy Policy”) describes how we collect information when you visit or use CNR’s websites or other online services that link to this Privacy Policy (“Online Services”). It also describes how we use and share such information and explains your privacy rights and choices. Our Online Services are intended for a U.S. audience. The terms “CNR,” “we,” “us,” or “our” mean City National Rochdale, LLC. “You” means an individual who visits our Online Services and does not refer to a business or other entity or to individuals outside the U.S.
This Privacy Policy does not apply to the websites, mobile applications, or services of other City National Bank affiliates. It also does not apply to non-CNR companies, such as any co-branded partners or third-party websites that we link to online. Please review the privacy policies of other websites and services you visit to understand their privacy practices as we are not responsible or liable for any third party privacy practices.
We collect information in a variety of contexts. For example, we may collect information:
This Privacy Policy applies to information we collect when you use our Online Services. We may combine that information with information we collect in other contexts, such as from our phone calls and emails with you, from third-party data sources for fraud prevention, identity verification, or marketing purposes, from affiliates within the City National Bank family of companies or business partners, and from publicly available data sources. We will treat such combined information in accordance with this Privacy Policy.
Depending on how you interact online with us, we may collect various types of information. For example, when you sign up for or use a financial product or service online, we may collect:
When you browse our website we may also collect:
If you inquire about or apply for a job at CNR, we may also collect:
If you disclose any information relating to other people to us or to our service providers when you visit or use the Online Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
We share information in a variety of contexts. For example, we may share your information with:
We and third-party providers acting on our behalf use a variety of online tools and technologies to collect information when you visit or use the Online Services, including Device Data and Mobile/Online Activity Data. For example, we use these tools to collect information for debugging, fraud prevention, session management, and other necessary purposes. We also use these to conduct personalization, analytics, and targeted advertising on or through the Online Services. We may associate this tracking data with your account (if you have one).These tools include:
Review your account information by logging on to your CNR account and confirming all your personal information is updated and accurate.
You can opt out of certain targeted advertising in web browsers by visiting the Digital Advertising Alliance (DAA) WebChoices Tool (DAA) WebChoices Tool (for DAA participating companies) and the NAI Opt Out Page (for NAI member companies).You can opt out of certain targeted advertising in mobile apps by adjusting privacy settings available on your mobile device (e.g., “Limit Ad Tracking” on iOS or “Opt out of Ads Personalization” on Android), or using the DAA's AppChoices App or the TRUSTe Privacy App for participating companies.
You may opt-out of receiving email marketing at any time by clicking on unsubscribe or update email preferences links located in any CNR marketing emails you receive. Additionally, our marketing emails also contain instructions on how to opt-out of future email marketing. Any email opt-outs received by CNR will be honored within 10 business days of receipt.
You may have additional right under applicable laws, such as the California Consumer Privacy Act for California residents. You can review our California Consumer Privacy Act Dislcosure here
We do not knowingly collect information from children under the age of 13 without parental consent. Our website is not directed or intended to individuals under the age of 13 and should not be used by them. In no event should individuals under the age of 13, provide any personal information through our website. More information about the Children’s Privacy Protection Act (COPPA) may be found at www.ftc.gov.
This policy is subject to change at any time. Please review this policy regularly for changes. The effective date of this policy is indicated above and shows the last time this policy was revised or materially changed. Checking the effective date above allows you to determine whether there have been changes since the last time you reviewed this policy.